Returns & Refund Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Therefore must return the item within (10 days) of your purchase.

1. Please email  to request a refund and we will assign you a tracking #.
2. Mail your returned item to: Refmad-V Enterprise at Brgy. Paayas, Burgos, Ilocos Norte.
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

If items are opened therefore it cannot be returned.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. As a result, we also do not refund the original shipping and handling that you paid on the order.